Last updated: 11 January 2019

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the //goudsmederijherfst.nl website (the “Service”) operated by Goudsmederij Herfst (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Welcome

Welcome to Goudsmederij Herfst (Goldsmith’s store Autumn).
In this shop you will find handmade real solid Golden and Sterling Silver jewelry.

You can be sure that I will only use 14 or 18 carat solid gold and Sterling Silver (925). The Diamonds I use are real Diamonds, their quality will be in the descriptions of the jewelery. I will always take care that the Diamonds are from honest business.

All pieces are created by hand and on order, the jewelry are not a mass production.
Please allow for slight variances from what is shown in the photos.
Also the color of the gemstones can be slightly different.

Cancellations

Request a cancellation within: 24 hours of purchase

Returns and exchange details

Custom orders – including rings made to order in your size – are not returnable.
I don’t accept returns or exchanges, because all jewelry are made by order and personalized for you.
But please contact me if you have any problems with your order.

Please be certain of your ring size before ordering, if you are not sure, please check it by having your finger sized at your local jewelry store or by //ringsizes.co or //www.onlineconversion.com/ring_size.html
All ringsizes are welcome: US sizes, UK sizes and German (Europe/NL) sizes. Also half and quarter sizes are possible.

* Damages: I ask customers to immediately inspect the items delivered. If any damages or defects were found, I will replace or repair the items without any additional cost to the customer. The damage or defect claim must be made within 2 business days of delivery.
Please contact me before you return the item.

* Item got lost: If that’s the case I would like to ask you to contact me first and I’ll do my best to resolve the issue. It happens very rarely, but sometimes these things can happen. Mostly it’s because a delay on international flights. I will contact PostNL (the postoffice) to find out why the package hasn’t arrived yet. Just stay calm and let me know what happened, I’m sure we’ll work something out.

Payments

Payment is accepted through iDeal, Paypal, creditcard only, for maximum transparency and protection for all.
If any import tariffs or duties occurs, when receiving the package, these costs will be the responsibility of the customer.

* Cancellation policy: If the payment is not received, all sales will be canceled after 2 days.

Shipping

Please make sure this address is correct. If you want the order to be sent to a different address, please let me know.

* Packaging: The simple silver and gold jewelry are packed in a lovely satin pouch. The jewelry above 100 Euro (bove 100 US Dollar) are packed in a lovely jewelry box.

* Shipping: The jewelry would take a 2 to 3 weeks handmaking process before they are ready. Don’t worry, after your order has been shipped, you will be notified by email. (If you need your order for a special date, please let me know. I will take a look if it is possible to create your order faster).

For orders above 100 US Dollar I recommend to let the package to be shipped with registered mail with track and trace, so you will be sure the package will arrive safely.

If you prefer jewelry with a track and trace number, please choose the registered mail option in the order process.
If you prefer insurance on your item, please contact me for shipping upgrades.

All the orders are shipped with PostNL, Netherlands.

If you need your jewelry very soon, it can be send with priority mail by UPS, please contact if you need the order soon, before ordering.

 

Privacy

Your personal data will be stored in the administration for receiving the payment and sending the package. A statutory retention obligation of 10 years applies to the administration.

Your data will not be passed on to third parties. Your data will only be visible by the owner of Goudsmederij Herfst, Suzanne Leutscher.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Goudsmederij Herfst and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Goudsmederij Herfst.

Goudsmederij Herfst has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Goudsmederij Herfst shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Netherlands without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.